FAQ

1. What personal information do you collect?
We collect basic details such as your name, contact information, event date, and service preferences. If you fill out a form or book with us, we may also collect billing information to process your payment securely.

2. How is my information used?
Your information is only used to communicate with you, manage your booking, create a beauty timeline, and provide the services you requested. We never sell or share your personal data with third parties.

3. Do you store my information?
Yes, we store your information securely for the purpose of managing current and future bookings. If you prefer that we delete your data after your event, you can request that at any time.

4. How do you protect my information?
All data is stored securely and access is limited only to team members involved in your booking. We use secure, encrypted platforms to manage contracts, communication, and payments.

5. Will my photos be used for marketing?
Only with your permission. We may request to share photos of your final look on our portfolio, website, or social media — but your privacy always comes first, and we’ll never post anything without your approval.

6. What happens to my data after the event?
Your data is kept on file in case you need future services, want to rebook, or request timeline information. If you’d like us to delete your information after the event, just let us know.

7. Do you use cookies on your website?
Yes, like most websites, we may use cookies to improve your experience. This helps us understand which pages are most useful and make our site easier to navigate.

8. How can I request changes or deletion of my personal data?
Simply contact us via email or through our contact form with your request. We’re happy to update or delete your information as needed.

MOST ASKED QUESTIONS

  • 1. How far in advance should I book my wedding date?

    We recommend booking as early as possible to secure your date — ideally 6 to 12 months in advance. Popular dates fill up quickly, especially during peak wedding season.

  • 2. Do you offer hair and makeup trials?

    Yes! Trials are a great way for us to collaborate and create the perfect look for your big day.

  • 3. What’s included in a trial session?

    Your trial includes a full hair and/or makeup preview based on your preferences, wedding aesthetic, and inspiration photos. It’s the perfect time to test styles, colors, and airbrush if you're considering it.

  • 4. Do you travel for weddings and events?

    Absolutely. We offer luxury on-location services and travel throughout Ventura County, Los Angeles, Santa Barbara, and beyond.

  • 5. Is there a travel fee?

    Yes, travel fees may apply depending on your location. We’ll include any travel costs in your custom quote upfront — no surprises

  • 6. Do you offer services for bridesmaids, mothers, or guests?

    Yes, we offer hair and makeup services for the entire wedding party, including bridesmaids, moms, and special guests.

  • 7. What kind of makeup do you use?

    We use a variety of professional-grade products tailored to your skin type and preferences. We also offer airbrush makeup for a lightweight, flawless, and long-lasting finish.

  • 8. How long does hair and makeup take on the day of the event?

    Generally, hair or makeup takes about 45–60 minutes per person. We’ll build a custom schedule to make sure everything runs smoothly and on time.

  • 9. Do you provide a schedule for the wedding day?

    Yes, we provide a beauty timeline to help keep everything organized and stress-free the morning of your event. goes here

  • 10. How should I prepare for my hair and makeup appointment?

    Please arrive with a clean, moisturized face and clean, dry hair. We’ll provide detailed prep instructions prior to your appointment.

  • 11. What happens if someone else wants to add services on the day-of?

    We do our best to accommodate last-minute additions, but we recommend confirming all services in advance so we can plan accordingly.

  • 12. Do you offer touch-ups or stay for the event?

    Yes! We offer On-the-Go Touch Ups as an add-on service to keep you fresh and flawless throughout your event. Just ask us during booking!

  • 13. What’s your cancellation or rescheduling policy?

    Deposits are non-refundable, and cancellations must be made in writing. We understand that life happens — we’ll work with you as best we can to reschedule if needed.

  • 14. Do you work with all skin tones and hair types?

    Absolutely. Our team is trained and experienced in working with all skin tones, hair textures, and styles. Everyone deserves to feel beautiful.

  • 15. Are lashes included?

    Yes! False lashes are included in all makeup applications unless otherwise requested.